There are a few potential reasons why you may not be seeing the emotion logs from your students:
The students' devices may not be connected to the internet, preventing real-time data syncing.
It could be a data syncing issue on the platform itself.
To troubleshoot, please try the following steps:
Ask students to check their internet connection and ensure they are connected.
Log out and then log back into your educator account to refresh the data.
If these steps do not resolve the issue, please reach out to [email protected] for further assistance.